We Offer Web Hosting to Meet the Needs of Growing Organizations.

Our Uptime Guarantee is very simple: We guarantee your web site will have 99.99% uptime or better during the course of any calendar month. Downtime is defined as our network equipment being down (excluding any scheduled maintenance windows). In order to receive your credit you must do the following: 1) document your web site downtime in writing, 2) have your web site downtime verified by Interactive Innovations. We will refund up to 50% of your monthly payment for any month in which our uptime is less than 99.99%.

Contact us at sales@intinn.com for more details.

Frequently Asked Questions About Web Hosting

What is website hosting?
We create special directories on our high-speed computers (web servers) where you put the files that make up your website. As soon as your domain name is properly pointing to us, anyone using the Internet will be able to view your website 24-hours a day.

Do I need to set up my hosting account before or after I get my domain name?
No. You can sign up for both at the same time.

How do I pay for my website hosting?
We accept certified checks and money orders. We also accept company or personal checks for annual plan payments.

Can I transfer a website and/or an existing domain name to Interactive Innovations from another hosting service or ISP?
Yes. We can assist you with this. When you place your order, you will specify whether it is a new domain name or a transfer of an existing domain name. You should keep your hosting account where it is while we are waiting for all of the transfer information to be completed. Sometimes it is necessary to get your existing hosting company to assist with this process (we will let you know). If everything goes the way it is supposed to, the entire process can be done in 3-4 days, but may be delayed if your old host does not process the transfer request in a timely fashion. Additionally, when the InterNIC process is complete, there is a period of time (usually around 72 hours) when a visitor could end up at either your new site or the old site. It us usually safe to assume you can complete the entire process in 7-10 days.

Can I do anything with my website hosting account?
No. All websites are subject to the terms and conditions of our Acceptable Use Policy. We do not host pornographic, gambling, or adult sites. Any mass emailing (spamming) activities are not tolerated. Spamming is defined as sending unsolicited (junk) email.

How much activity can my site have?
Even our smallest hosting packages allow up to 3,000 MB of data transfer per month. This is sufficient for most of the sites we host. If you have a really active website, you will be able to upgrade to a larger hosting account which provides for up to 20,000 MB of data transfer per month.

How do I get to my website?
You can use any standard Internet connection to view your website.

How do I transfer files to my website?
File Transfer Protocol (FTP) is used to move files from your hard disk to your website. Most website editing programs include a FTP utility to do this.

Will I have unlimited access to update my web pages?
Yes. You can update your website as often as you like, any time of the day or night.

Will I be able to access my domain name with or without the www?
Both. As part of our hosting service, we will configure our server so you can access your website with or without the "www." in front of your domain name.